How does Ceci Bates keep clients informed during construction?

Ceci Bates uses CompanyCam to document progress with photos, and maintains communication through digital approvals and regular updates from the project manager.

What system does Ceci Bates use for change orders?

Ceci Bates employs a digital change order system that sends notifications directly to the client's device for review and approval, ensuring transparency and convenience.

Who oversees Ceci Bates' construction projects?

Experienced superintendents Steve Nelson, Brian Ward, and Tony Conklin oversee Ceci Bates projects, ensuring smooth and reliable construction progression.

Notes From Our Journey

From twenty-six years of building custom homes on Lake Texoma, here we share about our process and what we've learned about design, materials, engineering, and the decisions that shape a home built to last for generations — the questions clients ask us most often, and the answers we give around the table in our design center.

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How Ceci Bates Keeps Clients Informed Throughout Construction

How Ceci Bates Keeps Clients Informed Throughout Construction

Ceci Bates

July 14, 2026

One of the quiet anxieties when building a custom home is the fear of being left in the dark. It is the worry that weeks might pass without an update, that crucial decisions might be made on-site without the client’s knowledge, or that a stream of information is transformed into a task of chasing a builder for what should have been freely shared.

At Ceci Bates, we believe that clarity and communication should never be an extra burden. Our process is deliberately structured around transparency. Throughout construction, ongoing documentation is captured via CompanyCam, providing clients with progress photos at every stage. This documentation unfolds in real time, allowing clients to remain informed about every component and milestone in their home’s building journey.

When change orders occur, they are managed seamlessly through our digital approval system. This platform sends notifications directly to a client’s phone or computer, ensuring that they can review and provide sign-off at their convenience. Meanwhile, our project manager maintains a regular communication cadence, interfacing with clients to provide updates and answer questions as they arise.

Our team in the field—superintendents Steve Nelson, Brian Ward, and Tony Conklin—brings decades of combined experience, pivotal in guaranteeing that construction progresses smoothly and according to plan. With their expert oversight, clients are assured that their project is in capable hands.

The outcome is a construction phase where clients consistently know their project’s status, the next steps, and any decisions that may require their attention. This assurance allows clients to feel engaged without being overwhelmed.

Being informed does not mean assuming the burden of management. With Ceci Bates, you can enjoy the assurance that comes with clarity while trusting that the complex demands of construction are expertly handled. We invite you to explore our process further at cecibates.com, where a thoughtful conversation awaits.

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