Discovering Talent Beyond the Resume: Heather Shields’ Journey with Ceci Bates

The right addition to a team is often someone already doing the work informally, their potential seen by a discerning eye. Such was the case when Scott Bates met Heather Shields in a tile store, long before a job application ever surfaced.

Scott had a project in need of interior design expertise. When he walked into the store, Heather’s presence was immediately more than her role. Her background was rich, having spent a decade in Austin deeply embedded in the construction world. Her work spanned faux finishes, Venetian plaster, custom murals, intricate scrollwork, and finely stained cabinetry, bringing her into daily contact with the trades and the essence of a building site. By the time Heather transitioned to interior design, she had a profound understanding of how a home is constructed and the detailed craftsmanship each trade contributes.

Scott Bates saw something unique in Heather that day. He noticed not only her eye for design but her comprehension of the building process itself. This rare combination prompted him to invite her to be part of the Ceci Bates team. Since then, Heather has described the company as a family, noting the supportive environment where team members take care of each other both professionally and personally. Her connection to the team is such that she jokingly suggests she would have to be removed forcibly if she were ever to leave.

Over the years, Heather’s role with us has expanded in tandem with the company’s growth. She engages intimately with every client during the design phase, guiding interior selections and ensuring on-site that installations align with the specified plans.

Those who remain integral to a team over the long haul are often those who were seen for their potential before they fully realized it themselves. We invite you to learn more about our team and the way we work at cecibates.com.